Twitter Becomes Weapon of Choice for Angry City Renters
Updated 12:00 PM PST, Wed, Jul 1, 2009
Like every roommate you've ever had, CitiApartments may have lost interest in performing housekeeping duties. An email from an unhappy resident of a CitiApartments building says that after her building was put on the market, trash started piling up and maintenance stopped.
Repairs used to get fixed within a day or two -- now, residents are instructed to call a voicemail number, leave a message, and of course they never get a response. Vacuuming of the hallways stopped, too. Recently CitiApartments, one of the city's most notorious landlords, put up 12 apartment buildings for sale to avoid foreclosure on 23 of its buildings.
The worst incident this person describes is when they had to shut off the hot water for repairs: two weeks later, and it hasn't been turned back on in some parts of the building. This sounds more likely than unlikely to us: search Twitter for CitiApartments and you won't find a single happy customer. At the time of writing, related Tweets included such phrases as "heart of the beast," "small claims time," "laziness, ineptitude, hostility," and "bankrupt." Lovely.
Oh, wait, forget the thing about the hot water -- this is the worst part: they removed most of the garbage areas. A sign directs people to drop their trash in a nonexistent basket -- so now residents have just started tossing trash on the floor. Honestly, that sounds like more of a tenant failure than a management failure.
No, wait, THIS is the worst part: bug patrols have ceased, and cockroaches have started taking over the lower floors. Eeeeeuurgghhh.
A tenant quoted rent at $1,495 for a 350-square-foot studio. Now that's probably the worst part of all.
First Published: Jul 1, 2009 11:04 AM PST
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