The Latest
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East Bay senior's discount dud
NBC Bay Area Responds to an East Bay senior whose cell phone discount turned upside down. His bill somehow cost him more with a discount. So, he called Consumer Investigator Chris Chmura’s team.
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PG&E contractor's bungling sparked 2021 fire
PG&E was fined $1 million recently by state regulators who concluded that a fire in the Sierra foothills two years ago was sparked by the careless bungling and mismanaged response of its contract crew.
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Driverless cars immune from traffic tickets in California under current laws
An NBC Bay Area investigation reveals autonomous vehicles in California cannot be cited for moving traffic violations since transportation laws require tickets to be issued to actual “drivers.”
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SF-born app offers up to 70% off groceries. We price checked 'em
High food prices are not falling. But, some shoppers are paying less for groceries with the help of a company conceived in San Francisco.
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Former Palo Alto PD officer pleads guilty to misdemeanors after slamming man's head into car windshield
A former Palo Alto police officer pled guilty to two criminal charges Tuesday stemming from the violent arrest of a resident.
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One quasi secret, plus five pro tips to beat air travel hiccups
It’s time to take off for the holidays. Let’s make sure you actually make your flight — and avoid some common air travel detours.
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Traveling for the holidays? Here are some tips
NBC Bay Area Responds to a Peninsula family whose flight plans cost a couple thousand dollars more than they expected. We found an important lesson for all holiday travelers. Consumer Investigator Chris Chmura has more.
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Serious fire safety issues at Great Mall, Burlington space, investigation shows
As the holiday shopping season soon kicks into high gear, thousands will descend on the Great Mall in Milpitas, where an NBC Bay Area investigation has uncovered serious fire safety issues.
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SF Sanitation and Streets Commission chair removed over rodents and code violations in apartment building
The chair of the San Francisco Sanitation and Streets Commission was removed last week, just days after NBC Bay Area’s Investigative Unit inquired about potentially dangerous conditions inside apartment buildings he owned.
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Special extension tax deadline is here
If you waited to file your 2022 tax return, you probably want to do it Thursday. Consumer Investigator Chris Chmura has a reminder for many folks who took advantage of a special extension.
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SF restaurant owner accuses police union of retaliation in rent dispute
Adam Snyder still remembers the night back in November 2002 when he and his friend found themselves attacked by off-duty San Francisco police officers outside a local bar – marking the start of a notorious chapter in SFPD history known as Fajitagate.
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Bay Area innovator stops shoplifting, gives shoppers power to open padlocked shelves
New technology coming to stores could stop theft and ease customer access.
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Consumer tips for renting a car for the holidays
Many families will travel soon for the holidays. If you’re renting a car, Consumer Investigator Chris Chmura says you should scrutinize your reservation and receipt.
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California's tax deadline approaching
After a few extensions, the deadline to file and pay the 2022 taxes in California is approaching fast. Consumer Investigator Chris Chmura has more.
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‘I was blocked': On top of 911 issues, Oakland non-emergency line leaves callers hanging
Oakland’s non-emergency line is supposed to help free up busy dispatchers, but one mother says the helpline is as broken as the city’s 911 system.
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Google's Waymo says insurance data shows its driverless cars are safer than humans
Hundreds of driverless cars are now an everyday part of traffic in San Francisco, but how safe are they and how do they compare to human drivers? Google’s Waymo, one of the largest driverless car companies in the city, just released a new study that attempts to shed light on its own track record.
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Driverless car companies seek expansion in SF despite worries tech lacks safety guard rails
The NBC Bay Area Investigative Unit analyzed thousands of state and national transportation records, including crash reports, to find out what’s fueling the controversy. Senior Investigative Reporter Bigad Shaban also hailed two rides himself, one of which didn’t exactly go as planned, causing a traffic jam for blocks
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Diocese of Oakland Files for Bankruptcy in Wake of Hundreds of Sex Abuse Lawsuits
The Roman Catholic Bishop of Oakland filed for bankruptcy protection Monday in the face of 330 child sex abuse claims going back decades, church officials announced.
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‘I Just Killed Someone': SamTrans Ignores Headlights Warnings, Bus Drivers
The Investigative Unit spoke to 15 other bus operators driving for SamTrans through MV Transportation. All but two say they have trouble driving at night on dark roads due to headlight issues.
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Federal Fertility Fraud Bill Introduced After ‘Widespread' Doctor Sperm Donor Cases
Congresswoman Stephanie Bice says the bill was inspired by a Netflix documentary and doctor sperm donor cases like the one NBC Bay Area’s Investigative Unit uncovered in San Leandro.