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Emails obtained by NBC's Investigative Unit chronicle multiple disturbing incidents of neglect in United's PetSafe service. The whistleblowers worked for an outside company contracted by United at a major airport bub to handle and... Read More
A pet owner says that her dog almost died in United Airlines' care during a cross-country move, and afterward, the airline refused to pay her veterinary bill unless she agreed to sign a non-disclosure agreement. Read More
Are airlines under-reporting the number of animal tragedies in transit? Read More
Should you rethink bringing your pet on your next vacation? Read More