Residents of an East Bay apartment complex are rejoicing after five consecutive days without running water came to an end: Water service was restored Tuesday afternoon.
Frustrated residents who had been without running water since Friday took to collecting swimming pool water to flush their toilets Monday morning.
People who live at Springhouse Apartments complex in Pleasanton told NBC Bay Area on Monday they had been without water for four days in a row. They reported a water line busted about 2 p.m. Friday afternoon.
Management said they Monday they were doing as much as humanly possible to restore water to the apartment complex's 354 units, but they’re having a hard time finding a plumber to handle the job.
Residents said management distributed bottled water to help them get by. But, to conserve that drinking water, some were seen scooping water out of the complex’s swimming pool in order to fill toilet tanks. Management brought in a truckload of porta-potties Monday morning.
Springhouse resident Sheri Freeman said she didn't want to go to work on Monday because she hasn't been able to take a shower since last week.
"I've been bathing with the water in the sink," Freeman said.
The City of Pleasanton sent a representative to check out the situation on Monday.
The property manager said Monday he hoped repairs would be complete by Tuesday evening.
He said tenants would be given a credit to go toward hotel cost or their monthly rent for each day without water.