London's 24-Hour 'Night Tube' Trains Arrive After Long Delay | NBC Bay Area
National & International News
The day’s top national and international news

London's 24-Hour 'Night Tube' Trains Arrive After Long Delay

Starting Friday night, the “Night Tube” will see two major lines run through until 5:30 a.m. on weekends

    processing...

    NEWSLETTERS

    Getty Images
    London Underground passengers travel on Victoria line in London, England on August 19, 2016. Transport for London starts a 24-hour Tube service on Victoria and Central lines tonight as demand has soared over recent years, with passenger numbers on Friday and Saturday nights up by around 70 per cent since 2000.

    London’s iconic “tube” finally begins all-night weekend service after years of obstruction and delay, NBC News reports. 

    Riders have been promised a round-the-clock service on the world’s oldest subway system. But opposition from workers’ union seeking better pay an conditions has delayed plans. 

    Starting Friday night, the “Night Tube” will see two major lines run through until 5:30 a.m. on weekends, creating an almost 24-hour service on Friday and Saturday night. The system has shut down at 11 p.m. on Sundays, and didn’t reopen until as late as 7 a.m. on weekdays. 

    The change in schedule is expected to boost the city’s economy by $100 million a year.

    Airlines Reading, Responding to Social Media Rants

    [NATL-DFW] Airlines Reading, Responding to Social Media Rants
    A new study says airlines are reading posts made by customers complaining over delayed or canceled flights and poor service, and are responding to those messages. Dallas-based Southwest Airlines has a team tracking Twitter, Facebook and other online sites 24 hours a day. When a customer vents about a problem, a representative reaches out to them. "The approach is really how can we help, wait a minute we hate to hear that.... so what is going on, give us some information and let's see what we can do to straighten this out," said Lisa Goode, with Southwest Airlines. Social media teams help airlines by rebooking customers or by helping keep them more calm by relaying information when problems crop up. (Published 4 hours ago)