Consumer Reports: iPhone Has Big Problems

Tuesday, Jul 13, 2010  |  Updated 6:14 AM PDT
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Not Everything Went Steve Jobs Way

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SAN FRANCISCO - JUNE 07: An attendee inspects the new iPhone 4 at the 2010 Apple World Wide Developers conference June 7, 2010 in San Francisco, California. Apple CEO Steve Jobs kicked off their annual WWDC with the announcement of the new iPhone 4.. (Photo by Justin Sullivan/Getty Images)

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Not Everything Went Steve Jobs Way

Apple Inc. CEO Steve Jobs was thwarted Monday in his attempt to show off how clearly the newest iPhone displays Web pages, apparently because too many computers were clogging the wireless network at the conference where he was on stage.

RAW VIDEO: Steve Jobs Announces iPhone 4

Apple CEO Steve Jobs says the next iPhone will have a clearer screen and will be noticeably thinner than previous versions of the device.
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Consumer Reports says the iPhone 4 has reception problems caused by its antenna design.   They even have a MacGyver-type fix for the problem. The magazine recommends using a little duct t
     
After the iPhone 4 went on sale in June, buyers started complaining that holding the gadget a certain way could cause calls to drop.

Apple has said that any phone will lose signal strength when gripped in certain ways. It said the iPhone 4 seems to show a larger drop because it has been using a faulty formula to decide how many signal bars to show.

But Consumer Reports says it tested several phones that use AT&T Inc.'s network, and only the iPhone 4 seemed to have the reception issue.

Consumer Reports says the iPhone 4 will not be marked "recommended" on its updated smart phone ratings list because of this problem.

"Our findings call into question the recent claim by Apple that the iPhone 4's signal-strength issues were largely an optical illusion caused by faulty software," Mike Gikas of Consumer Reports wrote in a blog post Monday. "The tests also indicate that AT&T's network might not be the primary suspect in the iPhone 4's much-reported signal woes."
 

The magazine says when your finger or hand touches a spot on the phone's lower left side, the signal will often degrade enough to cause you to lose the connection.  

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