RAW VIDEO: Apple CEO Tim Cook Makes Surprise Visit in Palo Alto | NBC Bay Area

RAW VIDEO: Apple CEO Tim Cook Makes Surprise Visit in Palo Alto

Apple CEO Tim Cook made a surprise visit to the Apple store just minutes before the doors opened at 8 a.m. where customers wanted to buy the new iPhone5s. "Wow," Cook said, reacting to the lines wrapped around the block. He looked jubilant, shaking hands with customers who numbered more than 150 snaking around the block. He hugged employees and signed autographs. Sept. 20, 2013

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