Airbnb is trying to create an experience for its users choosing a private home to crash for a few nights, including offering host guidelines, affordable cleaning services and transportation for guests.
But wait, you might ask, isn't this the site that lets users stay at private homes, not a hotel? So why try to make it like a hotel experience? Well, that's because Airbnb now has a new head of hospitality, Chip Conley, who is bringing more professionalism to the experience for both hosts and guests, according to a report in Fast Company.
The move is supposed to make Airbnb a "global hospitality brand," according to TechCrunch, and to do that means to make each stay a standardized one. That means host guidelines such as accurate listings, a minimum level of cleanliness and offering guests goodies. Other things can also be improved, such as transportation and an easygoing key handoff.