A top emergency communications leader is speaking out after major delays and issues with California's new digital 911 system.
Brian Fontes, the CEO of the National Emergency Numbers Association, said he’s concerned about California's broken promises and that the Next Gent 911 upgrade is something all Californians need.
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WATCH HERENENA is a non-profit that represents dispatchers and sets standards for Next Generation 9-1-1 technology nationally and internationally.
Candice Nguyen has the full details in the video above.
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