Is homelessness getting worse in the Bay Area? We’ll soon find out after volunteers have been going out counting as many homeless as they can find on the streets.
NBC Bay Area Consumer Investigator Chris Chmura explains how to access free, weekly credit reports and how to dispute any errors you find.
NBC Bay Area Responds to a South Bay woman whose cell phone upgrade set off a costly domino effect. She asked Consumer Investigator Chris Chmura’s team to dial up a solution.
Some owners of LG and Kenmore fridges that broke down far sooner than they should have are now suing the companies, claiming fraud.
New data reveals renters in the East Bay are having the toughest time with paying one-third of their pay on housing.
NBC Bay Area Responds to a North Bay family’s bank battle. They asked Consumer Investigator Chris Chmura’s team for help getting more than $15,000.
Most of us know the big credit bureaus keep a file about us — our credit report. Well, did you know that banks do the same kind of thing? And, just like credit reports, you can see your file for free. Consumer Investigator Chris Chmura shows us how.
NBC Bay Area Responds to a family’s European flight flop. They asked Consumer Investigator Chris Chmura to land an overdue reimbursement.
NBC Bay Area Responds to a South Bay man who says a cellular company cut its promise in half. He was set to lose $400. So, he called Consumer Investigator Chris Chmura’s team.
After the Santa Clara Valley Transportation Authority (VTA) retired nearly 100 paratransit cars and vans, NBC Bay Area’s Investigative Unit found the agency left the vehicles in parking lots for years.
The new year is starting strong for our Responds and Responde teams. Consumer Investigator Chris Chmura shares some happy viewers who are kicking off 2024 with extra cash to celebrate.
On Jan. 1, PG&E started charging 13% more for power. The rate hike – expected to cost an average family another $33 a month – will pay to bury power lines and other wildfire mitigation efforts. But it is likely to be just the beginning of the pain.
We’re in the middle of winter, but millions of parents need to focus on fall. Consumer Investigator Chris Chmura explains why.
Potholes are starting to appear on Bay Area roads. If one damages your car, Consumer Investigator Chris Chmura has some options to try to get reimbursed for repairs.
Hundreds of viewers needed help and sent in their warranties, receipts, and consumer complaints to our NBC Bay Area Resopnds team. Consumer Investigator Chris Chmura takes a look back at a successful 2023 fighting for you.
The Biden-Harris Administration announced a nationwide action Wednesday to protect frontline transit workers, calling assaults on bus drivers and other transit employees “a national-level hazard.”
Oakland’s non-emergency line is supposed to help free up busy dispatchers, but one mother says the helpline is as broken as the city’s 911 system.
The NBC Bay Area Investigative Unit analyzed thousands of state and national transportation records, including crash reports, to find out what’s fueling the controversy. Senior Investigative Reporter Bigad Shaban also hailed two rides himself, one of which didn’t exactly go as planned, causing a traffic jam for blocks
The Roman Catholic Bishop of Oakland filed for bankruptcy protection Monday in the face of 330 child sex abuse claims going back decades, church officials announced.
The Investigative Unit spoke to 15 other bus operators driving for SamTrans through MV Transportation. All but two say they have trouble driving at night on dark roads due to headlight issues.
