NBC Bay Area Responds Archive - NBC Bay Area
NBC Bay Area Responds Archive

NBC Bay Area Responds Archive

Thursday, Jun 8, 2017

Money Recovered By NBC Bay Area Responds

Money Recovered By NBC Bay Area Responds

Monday, May 21, 2018

What Happened When We Asked Alexa for Shopping Advice

What Happened When We Asked Alexa for Shopping Advice

We asked Alexa, the brains behind Amazon's Echo line of smart-speaker devices, for product recommendations. We were surprised by some of the answers -- and how Amazon says Alexa came up with its responses.

Friday, May 18, 2018

'GoDaddy' Website Mix Up Now Cleared

'GoDaddy' Website Mix Up Now Cleared

NBC Bay Area Responds and fights for a small business in Marin that had trouble with a big business. Consumer Investigator Chris Chmura

Thursday, May 17, 2018

When Wedding Vendors Say 'I Don't,' Insurance Can Help

When Wedding Vendors Say 'I Don't,' Insurance Can Help

Bay Area couples spend an average of about $40,000 on weddings. There's a low-cost way to protect that investment, in the event not everything goes as planned on their big day.

Tuesday, May 15, 2018

Daly City Couple's Wedding Venue Burns Down

Daly City Couple's Wedding Venue Burns Down

NBC Bay Area Responds to Daly City newlyweds whose big day nearly went up in smoke. Consumer Investigator Chris Chmura looked into trouble they had with a vendor who didn't want to return their deposit after the...

Saturday, May 12, 2018

$24,000 Sent to Business in Error — And It Kept the Cash

$24,000 Sent to Business in Error  — And It Kept the Cash

A condo owner sent a $24,000 check to the wrong contractor by mistake. When the business owner failed to restore the full payment, NBC Bay Area Consumer Investigator Chris Chmura demanded answers.

Friday, May 11, 2018

Online Shopper Can't 'Hear' Audio Speaker Delivery

Online Shopper Can't 'Hear' Audio Speaker Delivery

NBC Bay Area Responds to a San Jose man who placed an online order for an audio speaker, but then "heard" nothing. He asked our Responds team for help. Consumer Investigator Chris Chmura reports.

Tuesday, May 8, 2018

State Law Protects Used Car Buyers. Do They Know It?

State Law Protects Used Car Buyers. Do They Know It?

A little-known California law requires certain used car sellers to offer a free warranty. But many vehicle shoppers don't know about it, and DMV enforcement of the law is limited.

Saturday, May 5, 2018

Sports Car Reports Mechanic's 114 mph Test Drive to Owner

Sports Car Reports Mechanic's 114 mph Test Drive to Owner

The owner of a Dodge Challenger contacted NBC Bay Area Responds after he learned a mechanic took his prized sports car out for a spin at high speeds, without his permission. We learned California licenses...

Top Stories
Man Dies After Tesla Crashes Into East Bay Pond: CHP
Man Dies After Tesla Crashes Into East Bay Pond: CHP

A 34-year-old man behind the wheel of a Tesla Model S died after plunging into a pond along a rural road between San Ramon and Castro Valley, authorities said Monday morning.

Measure to Fix Congestion Would Bring $9 Bay Bridge Toll
Measure to Fix Congestion Would Bring $9 Bay Bridge Toll

Motorists may soon have to pay $9 to cross the Bay Bridge if voters approve a ballot measure next month.

Saturday Night Live Pokes Fun at Oakland’s 'BBQ Becky'
Saturday Night Live Pokes Fun at Oakland’s 'BBQ Becky'

The woman at the center of a video who called police on two black men barbecuing in Oakland’s Lake Merritt has become a meme called “BBQ Becky.”

The Best Mattress For Your Sleep Style
The Best Mattress For Your Sleep Style

When it comes to mattresses, one type does not fit all. From side sleepers to back sleepers, simple tips on what type of mattress will work for you

FBI, Justice to 'Review' Classified Info Sought by Lawmakers
FBI, Justice to 'Review' Classified Info Sought by Lawmakers

Ratcheting up pressure on the Russia investigation, the White House announced Monday that top FBI and Justice Department officials have agreed to meet with congressional leaders and "review" highly classified...

Firefighters Rescue Construction Worker Stuck Inside Pipe
Firefighters Rescue Construction Worker Stuck Inside Pipe

Emergency crews from Solano County rescued a construction worker who was trapped about 30 to 35 feet below an irrigation a pipe.