Louis Galicia wants to know what happened to his brother at the Westfield shopping center in San Francisco. Days after his body was found in a stairwell near Bloomingdales, Louis thought they would get the answers they desperately needed.
But it's been almost a week now, and the answers they were hoping for have not come forward.
Frank Galicia's body was found last Wednesday 10:15 a.m. in a stairwell by Bloomingdale's at the mall, with scratches and numerous injuries, and he was "unresponsive" when found, according to a co-worker who discovered the body. Police ruled the death a homicide, but haven't said much more. Detectives are looking if there are surveillance cameras in the area to help them figure out what happened.
But things are not moving fast enough for the Galicia family, who feel as if their lives have been put on pause.
"We're almost at a week, and it's frustrating," Louis told NBC Bay Area. "We haven't heard anything other than we found your brother. No resolution."
Galicia's Instagram page shows that he was a student at City College of San Francisco. Sprinkled among photographs of the city that he called home, Galicia also chronicled his love for cooking and trying out new restaurants. His most recent picture was posted three days ago at the Black Cat bar.
San Francisco police says the department cannot comment on an ongoing investigation, and the Westfield shopping mall says it is taking the investigation seriously -- but Galicia has questions. Police say three men beat and robbed a man in a mall bathroom two days after Galicia was found.
"My brother is gone," Louis said. "If we can prevent something else, we need that to happen."
On the heels of Galicia’s death, nervous mall employees said they were avoiding stairwells and only venturing outside — to Fifth and Market streets in downtown San Francisco — in pairs.
The Westfield mall, although a popular tourist attraction in San Francisco, has been subjected to a rash of crimes in recent years.
A person was shot in a parking garage near Bloomingdale’s last November, while a 19-year-old man suffered multiple gunshot wounds in February 2014. A trio of armed and masked robbers also barged into Tiffany's and made off with a stash of diamonds in February 2015.