San Francisco International Airport Debuts New Ride-Share Pick-Up Area - NBC Bay Area
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San Francisco International Airport Debuts New Ride-Share Pick-Up Area

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    SFO Debuts New Ride-Share Pick-Up Area

    Starting Wednesday, there is a new pick-up zone for ride-sharing users seeking to leave San Francisco International Airport's domestic terminals. Ali Wolf reports.

    (Published Wednesday, June 5, 2019)

    Starting Wednesday, there is a new pick-up zone for ride-sharing users seeking to leave San Francisco International Airport's domestic terminals.

    Arriving passengers now have to walk across a sky bridge to get to the rooftop of the hourly-parking garage where a new pick-up area has been set up.

    Travelers landing at SFO's domestic terminals are used to meeting Uber and Lyft drivers right at the curb, but the thousands of curbside daily pick-ups and drop-offs were causing gridlock.

    "You've got everyone picking up and dropping off at the same time," ride-share driver Hans Rude said. "It's a mess sometimes."

    SFO to Debut New Rideshare Pick-Up Area

    [BAY] SFO to Debut New Rideshare Pick-Up Area

    Starting Wednesday, the Lyft and Uber pick-up location at the San Francisco International Airport is changing in an effort to ease traffic jams at the domestic terminal. Ali Wolf reports.

    (Published Wednesday, June 5, 2019)

    Airport officials said the ride-share traffic jam was slowing everyone down.

    "Today, we're dipping below 10 mph, in other words, real stop-and-go traffic," SFO spokesperson Doug Wakel said. "Difficult to get around domestic terminal."

    To get things moving again, the airport relocated Uber and Lyft pick-ups to the top floor of the domestic parking garage and painted arrows at the new area to help drivers navigate.

    Some rider-sharing users are following new signs and giving it a try.

    "I think it's a lot more convenient actually," Suga Hickox of San Francisco said.

    But others are not as excited about the change.

    SFO to Debut New Rideshare Pick-Up Area

    [BAY] SFO to Debut New Rideshare Pick-Up Area

    Starting Wednesday, the Lyft and Uber pick-up location at the San Francisco International Airport is changing, hoping to ease traffic jams at the domestic terminal. Jean Elle reports.

    (Published Tuesday, June 4, 2019)

    "I understand they have a congestion problem, but I think it will make it worse," Bob Smith of Foster City said.

    Extra airport staff were at the domestic terminals Wednesday helping people find their way to the new pick-up zone.

    Curbside drop-offs will still be allowed at the domestic terminals. There are no changes at the international terminal.

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