Software Failure Caused Systemwide BART Service Disruption: Officials - NBC Bay Area
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Software Failure Caused Systemwide BART Service Disruption: Officials

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    Software Failure Caused Systemwide BART Service Disruption

    An hours-long systemwide BART service disruption Saturday was caused by a software failure at one switch, according to BART officials. Thom Jensen reports.

    (Published Monday, March 11, 2019)

    An hours-long systemwide BART service disruption Saturday was caused by a software failure at one switch, according to BART officials.

    The problem started at 2:45 a.m. Saturday and it took until nearly 11 a.m. for normal service to be restored.

    "The failure was software related at one switch that is part of a complex computer network," BART spokeswoman Alicia Trost said in a new release Monday.

    Limited service was restored by about 9 a.m. but normal operations didn't begin until 10:50 a.m.

    BART Expects Normal Commute Day After Shutdown

    [BAY] BART Expects Normal Commute Day After Shutdown

    BART said riders should expect a normal commute day Monday after a computer problem over the weekend triggered an hourslong shutdown of the transit system. Kris Sanchez reports.

    (Published Monday, March 11, 2019)

    BART is still looking into what exactly caused the failure but has determined that it wasn't due to overnight work being done on the system, Trost said.

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