Uber App Goes Down For Drivers, Other Users - NBC Bay Area
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Uber App Goes Down For Drivers, Other Users

Some users were complaining about getting charged for rides they didn't take, and others were unhappy about not getting their food delivery

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    Uber App Goes Down For Drivers, Other Users

    Uber's drivers app and Uber Eats experienced an extended outage and other problems Monday, according to users on social media and confirmed by the ride-hailing company. Ian Cull reports. (Published Monday, Dec. 10, 2018)

    Uber's drivers app and Uber Eats experienced an extended outage and other problems Monday, according to users on social media and confirmed by the ride-hailing company.

    Users were reporting problems with the ride-hailing app as well as Uber Eats starting just after 3 p.m. Pacific time, and the outage lasted for nearly two hours.

    A spokesman for the company said the app was "back up and working as normal" just after 5 p.m. PT. 

    Some users were complaining about getting charged for rides they didn't take, and others were unhappy about not getting their food delivery.

    Uber Support said in a statement Monday: "We are aware of a technical issue that is preventing some customers from using our app. We sincerely apologize for the inconvenience and are working quickly to resolve the issue."

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