Southwest Airlines

Hundreds of Bay Area Southwest Flights Canceled

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The "flightmare" continued Tuesday for thousands of Southwest Airlines passengers, including those stuck at Bay Area airports, as the carrier announced another massive round of cancellations.

More than 150 Southwest flights were canceled Tuesday at Mineta San Jose International Airport. There were another 127 cancellations at Oakland International Airport and 38 at San Francisco International Airport.

At SJC, the lines were much shorter Tuesday than the last two days, but it wasn't because the problem cleared up. Passengers said they got the message that they weren't going to be able to fly on Southwest.

"They were talking on the loudspeaker that some flights weren't available until Dec. 31 to get out," Debbie O'Grady of Phoenix said.

Not much information was released by the airline.

The "flightmare" continued Tuesday for thousands of Southwest Airlines passengers, including those stuck at Bay Area airports, as the carrier announced another massive round of cancellations. Scott Budman reports.

"When I called to confirm, the lines aren't working," Darryll Dixon of Houston said. "We're gonna find out here in a few minutes as to where we are and where we stand."

Many travelers went for plan B.

"Maybe we're going to try to find a car, but it seems to be very difficult to get a car as well," Cristophe Vielliard of Switzerland said.

Finding a car was indeed tough.

"We waited in the wrong line because I got an email from Hertz saying we had a car there, but apparently we have to come here," Lucy Sotelo of San Jose said. "We got it through Payless but they want us to go through Budget. I think everyone is borrowing cars."

Southwest is less centralized than the other airlines, so dominoes are falling all over the country. The airline did issue a statement saying, for the next few days, it's only running a third of its normal schedule to reposition staff and planes. 

"They have flights that go from anywhere to anywhere else, so that means their pilots, their flight attendants, their planes are all over the place," Daniel Finkle from TripActions said.

It looks like the travel madness across airports has now leaked into rental companies, train and bus stations.

“I got my little sister calling every single rental place in town to figure out how we can get from here back to Pasadena,” said traveler Akeen Mair.

The travel trauma continues. Southwest Airlines again canceled more than 2,000 flights across the country Tuesday and many passengers heard they won’t get on a plane till New Years. Business and Tech Reporter Scott Budman reports.

Diana Wilkins said she may have bought the last bus ticket from San Jose to Palm Springs Tuesday night. 

“I guess it's full from everything that's going on the cancellations from the flights,” she said.

She’s one of hundreds who’ve been stranded in the San Jose International Airport since Friday.

Her flight to Seattle was canceled and she was just told it would take days before she could rebook.

“So frustrated, and scary, I think I broke down already,” said Wilkins.

She decided to take a bus to Palm Springs, where her daughter lives, and wait it out there. And she’s not the only one.

Amtrak workers in San Jose said their long-distance trips are booked.

You won't find anything to Los Angeles until after the 30th and trips headed north toward Seattle are booked until Jan. 2.

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