Burlingame Launches Mobile App to Offer Residents, Visitors Easy Access to City Services and Platform to Report Issues

Communicating with city officials and neighbors in Burlingame will now be as easy as "checking in" on a smartphone.

Burlingame Mayor Terry Nagel recently announced the launch of a new app called AccessBurlingame, which is designed to help local residents, businesses, and visitors to access city services on their mobile devices.

The free app allows users to report city issues and request non-emergency services regarding flooding, street lights, parks, playgrounds, traffic, parking, litter and the like, according to the Office of City Manager Lisa Goldman.

AccessBurlingame will also be a mobile-friendly way to obtain information such as the city's calendar and city council agendas and minutes.

"I'm thrilled that the city has taken a big step in improving communications with our community," Nagel said in a statement. "Our society is increasingly mobile, and providing a way for community members to interact with the city on the go is not only convenient but empowering."

AccessBurlingame also aims to promote transparency, making it possible for users to comment and communicate with other residents on common matters that interest them, according to the Office of the City Manager. The app encourages users to upload real-time photos, descriptions, and location
information with the app's mapping feature.

"For the past several years, the city has been working to increase transparency, community outreach and citizen engagement," Goldman said in a statement. "This new app is one more tool that will allow the city, residents and businesses to communicate with each other and work together to improve our community."

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