Residents in San Jose's Evergreen neighborhood are sharing surveillance video of a suspected mail thief in hopes it will put an end to packages being stolen from their homes.
Neighbors have uploaded the video on Nextdoor.com. Residents also said they don't feel police and post office authorities are doing anything about the thefts after calls for help.
"We're trying to do our best, but we're feeling helpless," said Mihyar Baroudi, a victim of the mail thefts. "You feel violated. You don't get over it."
Some neighbors have installed lock boxes inside their mail boxes, but get a warning telling them to remove it or the mail carrier will not deliver to their home.
Postal Service Inspector Jeff Fitch opened an investigation into the Evergreen mail thefts after NBC Bay Area contacted the USPS for comment on this story. Fitch's office is the law enforcement branch of the postal service.
"Postal inspectors assigned to our San Jose mail theft team are looking into this," Fitch said.
Evergreen residents said they have turned over surveillance video and the license plate of a suspect's van seen in the footage to inspectors.
Fitch said mail theft is a potential penalty of up to five years in federal prison.