Sophie Mulder, 9, hopped off the table where she was sitting and skipped into Ghirardelli Chocolates in San Leandro Saturday, eager to get chocolate chips for cookie baking at a bargain price.
The Oakland resident and her parents Caspar and Vangie were part of a steady stream of customers waiting in line outside Ghirardelli's warehouse and headquarters on 139th Avenue during the company's annual holiday discount sale.
“We got chocolate for presents and a lot of baking stuff," said Sophie, an expert baker who proudly explained that she creates not only chocolate chip cookies but donuts.
Goodies including the company's Number One seller, the milk and caramel squares, can be had at the sale for around half-price. The squares usually sell for around $7 for a stand-up bag.
"Every year, thousands of people come to our sale," said Marina Gonzales, Ghirardelli's marketing manager, in a phone interview Friday.
The event has been going on for more than 15 years. The company started in San Francisco in 1852, moving to San Leandro in 1967.
This year, instead of a one-day blowout, the sale is scheduled to last for 10 days, running every day through Dec. 20. Shoppers can just show up or reserve a spot in advance online.
"We stretched it out so we can accommodate a large number of people safely," said Cynthia Contreras, a district manager who was onsite welcoming customers Saturday.
Masks are required and only four people are allowed at a time in the small store on the premises, in conformance with COVID-19 guidelines. Customers stand in line six feet apart waiting for admittance. While she was waiting, Sophie clambered atop a table near the entrance.
"It's Santa Claus time!" said customer Judy Holt of Castro Valley, who was wearing a bright blue Christmas sweater. Bucking holiday tradition, the sweater wasn't ugly.
As she stood in line waiting her turn to go in, Holt jingled the stylized sleigh bells she was wearing around her neck. "It's nice to be in a festive mood," she said.
Holt said her favorite Ghirardelli chocolate is the milk chocolate caramel squares, a sentiment shared by Sophie and, apparently, quite a few people.
Incorporated in 1852 in San Francisco by founder Domingo Ghirardelli, the company has a rich heritage in the Bay Area. Anyone who has ever entertained out-of-town guests knows one of the first stops is likely to be San Francisco's Ghirardelli Square, though the visits are less likely occasioned by its status as a National Historic Register landmark and more by the treats.
In 1967, the year of the Summer of Love, Ghirardelli moved to San Leandro. After changing hands several times, the Swiss firm Lindt acquired Ghirardelli in 1998 and began a large plant expansion that included 50,000 square feet for new production and 20,000 square feet for laboratory and office space.
In 2006, the company launched its first ecommerce initiative.
Ghirardelli has about 20 stores nationwide and employs about 800 people, Gonzales said. Its wares are sold at grocery stores all over the country.
“Fortunately, we are faring relatively well during COVID-19," she said.
The sale will continue through next Sunday, Dec. 20. The store is open from 9 a.m. to 6:30 p.m. Monday through Saturday, and 10 a.m. to 6 p.m. Sunday.