Consumer Reports

  • Responds Jun 10

    Oakland Woman Gets Surprise Bill

    NBC Bay Area responds to an Oakland woman who got a surprise bill after she rented a car pre pandemic. She asked Consumer Investigator Chris Chmura and his team to steer her in the right direction.

  • Responds Mar 25

    Coronavirus: Apartment Questions

    The first of the month is approaching fast and that means the rent is due for many families. But what if you can’t pay because you’ve lost some work during the pandemic? Consumer investigator Chris Chmura answers that question.

  • Consumer Reports Mar 3

    Are You Using Hand Sanitizer as Directed?

    Hand sanitizer is selling fast, in many cases, selling out. But are you using it as directed? Consumer investigator Chris Chmura reports.

  • NBC Feb 25

    CBD for Your Pets: Should You Try It?

    Consumer Reports recommends talking to your veterinarian before giving your pet CBD.

  • North Texas Feb 24

    Tips for Safer Travel With the Family Dog

    Clear the Shelters is Saturday, and if you’re planning on taking a pet home, you may want to consider a safe way to get them home.

  • Consumer Reports Jan 9

    South Bay Woman Has Problem With Furniture Company

    NBC Bay Area responds to a woman in Los Altos who had a problem with her patio furniture. She wasn’t taking it sitting down so, she asked consumer investigator Chris Chmura to stand up for her.

  • nbc bay area responds Jan 9

    How the Future of Caller ID Can Stop Scam Robocallers

    If you loathe robocalls, you might just love this story. We have an inside look at a new type of caller ID that’s designed to shut down scammers. Chris Chmura responds.

  • United States Oct 31, 2019

    See Where Fast Food Chains Rank on Using Beef Made With Antibiotics

    Consumer groups give many of the top restaurant chains in the United States failing grades for their policies regarding antibiotics used in their beef supply for burgers and other beef dishes, NBC News reports. The report is the result of a combined effort from the U.S. Public Interest Research Group Education Fund, the Natural Resources Defense Council, Consumer Reports and...

  • California Oct 13, 2019

    California Power Outages Highlight Economic Disparity

    When the nation’s largest utility warned customers that it would cut power to nearly 2 million people across Northern California, many rushed out to buy portable generators, knowing the investment could help sustain them during blackouts.

  • NBC Apr 13, 2019

    Fisher-Price Recalls Sleepers After More Than 30 Babies Died

    Fisher-Price is recalling nearly 5 million infant sleepers after more than 30 babies rolled over in them and died since the product was introduced in 2009. The U.S. Consumer Product Safety Commission says that anyone who bought any models of the Fisher-Price Rock ‘n Play sleeper should stop using it right away and contact Fisher-Price for a refund.

  • NBC Apr 11, 2019

    Calls for Recall on Fisher Price Rock N' Play After Consumer Reports Finds 32 Infant Deaths

    Days after Fisher Price and a federal safety commission issued a warning about the potential dangers of a popular sleeper that parents have used as the solution to getting their newborn infants to sleep, a consumer group was calling for a recall, saying at least 32 infants have died.

  • Donald Trump Oct 1, 2018

    As 5G Wireless Internet Debuts in 4 US Cities, Can It Replace Broadband?

    Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless. Using an emerging wireless technology known as 5G, Verizon’s 5G Home service provides an alternative to cable for connecting laptops, phones, TVs and other devices over Wi-Fi. It launches in four U.S. cities on Monday. Verizon...

  • Colorado Jul 17, 2018

    Mom Issues Warning After 3-Year-Old Gets Locked Inside Washing Machine

    Lindsey McIver from Conifer, Colorado took to Facebook Wednesday to warn other parents against what could have been an unspeakable tragedy after her husband rescued their 3-year-old daughter from inside their washing machine, “Today” reported. Their youngest daughter was locked inside the washing machine with the machine rotating and water filling up inside. They were able to stop it and...

  • driver May 30, 2018

    Consumer Reports Recommends ‘Buy' for Tesla Model 3

    A wireless update of antilock braking software improved the stopping distance of Tesla’s electric Model 3, prompting Consumer Reports to reverse course and give the car its “Recommended Buy” rating.

  • TESLA May 21, 2018

    Consumer Reports Won't Recommend Tesla's Model 3

    Long emergency stopping distances, difficult-to-use controls and a harsh ride stopped Tesla’s Model 3 electric car from getting a recommended buy rating from Consumer Reports. Consumer Reports says the car has exhilarating acceleration and handling. But testers were troubled by its 152-foot average stopping distance from 60 miles per hour in emergency braking tests. The distance was worse than any...

  • NBC NEWS Apr 13, 2018

    The Best Tax Prep Software for Your Financial Situation

    Whether it’s to save money or for the challenge, millions of Americans prefer to prepare their tax returns themselves — with help from some do-it-yourself computer software. Consumer Reports released its annual review of the four major tax prep software companies, NBC News reported, and these are the magazine’s recommendations. For beginners, H&R Block has “simple explanations that are clear...

  • United States Feb 8, 2018

    Smart TV Is Vulnerable to Hacking, Consumer Reports Finds

    Millions of smart TVs sitting in family living rooms are vulnerable to hackers taking control — and could be tracking the household’s personal viewing habits much more closely than their owners realize, according to a new Consumer Reports investigation. The non-profit consumer product testing organization examined five of the top smart TVs on the market and found that in several...

  • Facebook Jan 19, 2018

    YouTube, Facebook Work to Remove ‘Tide Pod Challenge' Videos

    Social media platforms are working to remove videos that show people participating in the so-called “Tide Pod Challenge,” according to multiple reports. The “challenge” includes eating Tide detergent packs, and it seems to have started as online satire. But videos and photos of people supposedly eating the toxic cleaners for real soon became a social media trend. As a result,...

  • Facebook Jan 19, 2018

    YouTube, Facebook Work to Remove ‘Tide Pod Challenge' Videos

    Social media platforms are working to remove videos that show people participating in the so-called “Tide Pod Challenge,” according to multiple reports. The “challenge” includes eating Tide detergent packs, and it seems to have started as online satire. But videos and photos of people supposedly eating the toxic cleaners for real soon became a social media trend. As a result,...

  • NBC Jan 11, 2018

    Too Soon to Blame Romaine Lettuce for E. Coli Outbreak: CDC

    It’s too early to say that romaine lettuce is the source of an E. coli outbreak that has made at least 24 people in the U.S. and 40 in Canada sick, the Centers for Disease Control and Prevention said Wednesday. “The likely source of the outbreak in the United States appears to be leafy greens, but officials have not identified...

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