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Oakland upgrades non-emergency calling system amid communication dispatch crisis
The City of Oakland and the Oakland Police Department launched a new automated answering system for OPD’s non-emergency line in February, aimed at improving long wait times for callers. The city’s non-emergency line is crucial to preventing additional backlog in Oakland’s already struggling 911 system.
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Oakland upgrades non-emergency calling system amid communication dispatch crisis
The City of Oakland and the Oakland Police Department launched a new automated answering system for OPD’s non-emergency line in February, aimed at improving long wait times for callers.