Bay Area roads are more crowded than ever, and yet fewer people are turning to public transit to escape the traffic jams. Bob Redell reports.

The BART board of directors on Thursday is expected to decide if it wants to add community service officers to monitor safety on trains.

BART’s board of directors voted unanimously in favor of adding community service officers to monitor safety on trains with the purpose of employing so-called ambassadors to look out for “quality of life” issues on trains and across the transit system. Melissa Colorado reports.

The BART board of directors on Thursday is expected to decide if it wants to add community service officers to monitor safety on trains. Pete Suratos reports.

The BART board of directors on Thursday is expected to decide if it wants to add community service officers to monitor safety on trains. Pete Suratos reports.