March 14, 2018 7:35 pm Groupon No Longer Honors Massage Package? NBC Bay Area Responds to a Castro Valley woman who didn’t get a service she prepaid for. Consumer Investigator Chris Chmura shows how we took action for her. US & World Videos 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap 1:48 East Bay family's home builder blunder