Explained: How to Do a Home Inventory
NBC Bay Area Consumer Investigator Chris Chmura explains how to do a home inventory using your smartphone.
The Latest
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Back to School: Use Your Smartphone to Save on School Supplies
Have you seen the stores? Their back-to-school sections are buzzing. Before you shop, Consumer Investigator Chris Chmura’s team wants to save you money using your smartphone.
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Back to School: Tech Talk for Parents
NBC Bay Area’s Responds team is helping families get ready to go back to school. Consumer Investigator Chris Chmura has a tech talk — including an assignment for parents.
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Back to School: Where to Find the Most Affordable School Supplies
Inflation is adding up everywhere, even in the school supply aisle. So, which store will get you the best deal on your school supplies? NBC Bay Area’s consumer team finds out.
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South Bay Woman's Amazon Lockout
NBC Bay Area Responds to a South Bay woman who was locked out of her Amazon account. She asked Consumer Investigator Chris Chmura and his team for help.
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How to File a Complaint About a Mover
NBC Bay Area Consumer Investigator Chris Chmura explains how to file a complaint about a mover.
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Explained: How to Hire a Mover
NBC Bay Area Consumer Investigator Chris Chmura explains how to protect yourself while hiring a mover.
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‘Loophole' in 10% Rent Cap Law; Some Landlords Hike Rent 30%
Some low-income California tenants are facing rent increases as high as 30% and finding they’re not protected by the state’s rent cap law.
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Inflation Means Replacing Your Home After a Disaster Will Likely Cost More
With inflation, replacing your home after a disaster will likely cost even more. Checking on your insurance policy could help bridge a huge financial gap.
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Summer Air Travel Troubles
Lost luggage, flight delays and cancellations are just a few problems travelers are facing at airports across the country and the globe. Consumer Investigator Chris Chmura picks apart the problems and finds solutions.
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Feds Fine Bank of America $225M for Unemployment Failures and Describe EDD ‘Black Hole'
The federal government on Thursday fined Bank of America $225 Million for “botching” its handling of unemployment funds during the pandemic. It also ordered the bank to pay millions of workers back benefits.
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South Bay Woman's Pizza Delivery Troubles
NBC Bay Area Responds to a South Bay viewer who asked us to get back her dough after she ordered pizza. Consumer Investigator Chris Chmura breaks down a delivery that didn’t happen.
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Explained: How to Save Money on Gas
NBC Bay Area Consumer Investigator Chris Chmura shares some gas-saving tips.
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South Bay Woman's New Car Becomes Costly Hassle
NBC Bay Area Responds to a South Bay woman whose new car was a costly hassle, even though it passed a dealer’s inspection. Consumer Investigator Chris Chmura reports.
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Pleasanton Man's DMV Registration Refund
NBC Bay Area Responds to a Pleasanton man who paid money to the DMV that he felt he should get back. Consumer Investigator Chris Chmura has the story.
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Preparing for Frustrating Summer Air Travel
It was another rough day for flights, coast to coast and it’s just the start for what promises to be a sluggish and frustrating summer for air travelers. Consumer Investigator Chris Chmura has been watching the delays and cancellations pile up and has some recommendations.
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Hertz Offering Settlements to Some People Who Were Cited, Arrested for Overdue Rentals
Hertz said its sent settlement offers to three dozen customers so far.
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North Bay Family's Clunking Transmission Bill
NBC Bay Area Responds to a North Bay family and their car’s clunking transmission. They needed Consumer Investigator Chris Chmura’s team to make some noise about the bill.
