The Latest
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Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.
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NBC Bay Area Responds to driver's license issue
NBC Bay Area Responds to a Peninsula teen whose road to a driver’s license was bumpy. She turned to Consumer Investigator Chris Chmura’s team for direction.
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He had 5,000 gift cards. Prosecutors allege ‘sophisticated' scam; FBI warns of ‘untraceable cash'
A man was caught with more than 5,000 gift cards in Sacramento. Now, he is accused of fraud. NBC Bay Area Responds team maps a global web aimed at draining your gift card and turning it into “untraceable” international cash.
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NBC Bay Area Responds: Solar energy payment
NBC Bay Area Responds to a San Jose man who did not get his usual yearly payment for extra energy produced by his solar panels.
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NBC Bay Area Responds: Gift card warning
NBC Bay Area Responds to a South Bay woman who got a useless gift – a gift card that did not work.
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Money-saving deadline for homeowners
Time is running out to save more money on your property taxes. Consumer Investigator Chris Chmura has more on the money-saving deadline for homeowners.
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Valentine's flowers a flop? Here's some guidance
Love is in the air this week — often expressed in the form of flowers. But what if your flowers are a flop? Consumer Investigator Chris Chmura has some guidance.
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East Bay woman's recall runaround
NBC Bay Area Responds to an East Bay viewer who was caught in a recall runaround. Consumer Investigator Chris Chmura and his team stepped in.
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NBC Bay Area Responds weekly recap
Consumer Investigator Chris Chmura discusses the latest cases our team has responded to.
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Your property tax bill might be about $70 too high. Here's how to fix it
A large number of homeowners might be missing out on a small tax break that’s really easy to get.
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A look at NBC Bay Area Responds' recent cases
Consumer investigator Chris Chmura takes a look at a recent pair of cases.
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South Bay man's gift card money for mother drained
NBC Bay Area Responds to a South Bay man, whose generous gift for mom vanished after he gave it. Consumer Investigator Chris Chmura has more.
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Breaking down record-breaking Super Bowl resale ticket prices
Wanna go to the Super Bowl? It’s real pricey — the most expensive tickets in Super Bowl history. Consumer Investigator Chris Chmura ran the numbers and breaks it down.
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Athletes fight — and win — over $1 million bicycle dispute
NBC Bay Area Responds to a local athlete who reached out for help reaching the finish line with an international shipping saga. But not just for him. It involved some special cargo, worth more than $1 million.
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Quick tips for the start of tax season 2024
Starting Monday, you can file your federal income Tax forms. Consumer Investigator Chris Chmura’s team gathered up some quick tips to help make filing less taxing.
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Olympics reality check: A closer look at flight and hotel availability, expenses and scams
Are you interested in going to the Paris Olympics? Consumer Investigator Chris Chmura breaks down what you need to know regarding flights, hotels, expenses, scams and more.
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How to get free credit reports
NBC Bay Area Consumer Investigator Chris Chmura explains how to access free, weekly credit reports and how to dispute any errors you find.