NBC Bay Area Responds: Airline shenanigans and missing luggage
NBC Bay Area Consumer Investigator Chris Chmura shares some recent cases the Responds team helped solve.
The Latest
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NBC Bay Area Responds: Insurance fight and bank shenanigans
NBC Bay Area Consumer Investigator Chris Chmura shares some recent cases the Responds team helped solve.
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NBC Bay Area Responds to EV tax credit trouble
NBC Bay Area Responds to a lot of cases where viewers have trouble with the car they just bought. Consumer Investigator Chris Chmura has one where the vehicle itself is just fine, but there’s still a $7,500 dispute.
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NBC Bay Area Responds to bogus ticket purchase
NBC Bay Area Responds to a North Bay viewer who was stuck on a roller coaster of a situation with her bank. Consumer Investigator Chris Chmura reports.
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NBC Bay Area Responds to refrigerator saga
NBC Bay Area Responds to a South Bay woman who wound up with four different refrigerators in just a few months. She was going in circles with the store, so she tapped Consumer Investigator Chris Chmura’s team.
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Bay Area couple's solar panel pest problem
NBC Bay Area Responds to a couple who had solar installed, then wound up with a mess on their roof. When the company didn’t address their issue, they turned to Consumer Investigator Chris Chmura’s team for a sunnier resolution.
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See a ‘catastrophe model' that some say will help solve California's home insurance crisis
Disaster risk algorithms could play a huge role in your next home or renter’s insurance policy
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Save your home insurance? See where dropped families are finding a lifeline
Dropped by your home insurance? Some homeowners are getting their insurance company to reverse course.
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NBC Bay Area Responds to South Bay man's financial situation
NBC Bay Area Responds a San Jose lifesaver who needed a financial rescue. Consumer Investigator Chris Chmura reports.
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California lawmaker moves to stop contractor ‘money grab'
For months now, NBC Bay Area has responded to viewers’ heartbreaking complaints.
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How to access an often-overlooked property tax break?
Residents are entitled to a roughly $70 tax break called the Homeowner Exception if they live in their home. But how do they access this overlooked break? Consumer Investigative Reporter Chris Chmura has the details.
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A low budget trip to see the 2026 Milan Olympics is possible, with some homework
If you’ve caught the Olympic spirit early and fancy a trip to Milan in 2026, what will it cost you?
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New entrepreneurs aim to steer you away from crooked, incompetent contractors
Many customers wish they have done more digging into a contractor’s past before picking them. Now, some innovators are aiming to help people avoid the same predicament.
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How to apply for property tax break
Consumer Investigator Chris Chmura takes a look at an often-overlooked tax break.
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San Francisco man's double delivery dilemma
NBC Bay Area Responds to a San Francisco man who was keyed up over his brand-new computer, because he never got it. He typed up a note to consumer investigator Christ Chmura’a team.
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What does an aviation crash investigation entail?
Engineers, scientists, and other aviation experts flocked to Washington, D.C, to help investigate the crash that involved an American Airlines flight and a military helicopter on Wednesday. But what does their work entail?
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Tax season begins
Monday was officially tax time kickoff day for the IRS. Consumer Investigator Chris Chmura reports.
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Where LA County fire victims can turn to for cleanup, rebuilding costs
Many in Los Angeles County are finding ways to access funds to help rebuild and clean up after fires raged across the region. But where can they go? Consumer Investigative Reporter Chris Chmura has the details.
