How To

Reports show robocalls actually dipped last year. But they’ve begun bouncing back. Our consumer team asked: why?

NBC Bay Area Consumer Investigator Chris Chmura explains how to get paid by an airline for lost or late luggage.

NBC Bay Area Consumer Investigator Chris Chmura explains how to spot a job scam.

NBC Bay Area Consumer Investigator Chris Chmura explains how to get COVID-19 tests now that the public health emergency is over.

There’s a dangerous new frontier for fraud: the online job hunt. Slick identity thieves are tricking gobs of people who just want to find work. Chris Chmura reports.

There’s a dangerous new frontier for fraud: the online job hunt. Slick identity thieves are tricking gobs of people who just want to find work.  It happened to San Francisco resident Diego Martinez.

NextGenTV is set to make waves in the TV world. Broadcasters say it’s a big upgrade to picture quality (4K), audio (Dolby), and interactivity. Consumer Investigator Chris Chmura shows us how you can try out new features today.

Consumer Investigator Chris Chmura explains how to find and favorite NBC Bay Area on Roku.

NBC Bay Area Consumer Investigator Chris Chmura explains how to apply for FEMA disaster assistance.

NBC Bay Area Consumer Investigator Chris Chmura explains where to get free help with filling out and filing your tax returns in 2023.

NBC Bay Area Consumer Investigator Chris Chmura explains how to cancel a gym membership and protect yourself in the process.

Potholes are appearing all around the Bay Area. If one damages your car, Consumer Investigator Chris Chmura has some options to get reimbursed for repairs.

NBC Bay Area Consumer Investigator Chris Chmura explains how to prevent mold and how to stop mold from growing further after weather damage.