July 18, 2017 7:30 pm Misdiagnosed Water Heater Problem Becomes Costly NBC Bay Area responds to a Discovery Bay man who says a misdiagnosed service problem with his water heater cost him $1,500. Consumer investigator Chris Chmura reports. US & World Videos 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap 1:48 East Bay family's home builder blunder