December 6, 2011 3:56 pm Jonathan Kaplan Brings Convenience To Customers At The Melt Kaplan says 10% of customers order via mobile phone or the web, allowing him to serve more people. With reporters Rich Jaroslavsky of Bloomberg and Jon Swartz of USA Today. US & World Videos 2:00 ‘Kayak-tivists' take Chevron protest out onto the Bay by Richmond 2:29 San Jose celebrates Cinco de Mayo with a pair of parades and festivals 0:22 Police investigating double stabbing in San Jose 3:07 Cinthia's forecast: Sunny, breezy, warming ahead 1:35 AANHPI celebrations in San Francisco's Japantown, Chinatown
