Robocalls to Americans’ phones hit an all-time high in September, and the number of unwanted calls shows little signs of slowing. Consumer investigator Chris Chmura breaks down the numbers for the Bay Area and the state.
A debt-collection company has agreed to pay $9 million to settle a lawsuit alleging that it harassed consumers in 18 California counties from San Jose to San Diego with thousands of robocalls.
The Mercury News reports Thursday the settlement resolves a complaint against IQor Holdings and one of its subsidiaries, Allied Interstate. The complaint was originally filed by Riverside County District Attorney's Office and later joined by several other counties.
The settlement also requires the company to provide training about the calling rules to employees, maintain records of calls and complaints, and conduct a third-party audit annually for the next five years.
Allied Interstate says in a statement that the settlement involves no admission of liability or finding of wrongdoing.
