August 2, 2017 7:50 pm East Bay Man Doesn't Receive Phone Trade-In Credit NBC Bay Area Responds to a San Ramon man who says he was promised a cellphone trade-in credit, but never got it. Consumer Investigator Chris Chmura reports. US & World Videos 7:08 Whistleblower says Contra Costa Health cutting dangerous corners, harming Medi-Cal patients 1:56 USPS offering $150K reward after at least 2 suspects robbed postal worker in Oakland 3:09 A closer look: health care whistleblower speaks 2:07 Bay Area EV chargers: Santa Clara celebrates reaching 100, Oakland to get 400 more 2:27 Concord hair salon owner charged with rape; police search for other possible victims