August 27, 2009 3:58 pm Raw Video: How the Case Was Cracked A parole agent played a key role in solving the 1991 kidnapping of Jaycee Dugard. US & World Videos 0:34 President Biden to visit Bay Area for fundraiser 7:17 Scandal-plagued San Jose Fire Department takes heat over lack of women in the ranks 2:01 16th Congressional district race: Low wins recount, will face Liccardo in November 0:42 May Day brings thousands in support of janitors, hotel workers in San Francisco 3:22 Pro-Palestinian campus protests continue in Bay Area, nationwide