August 4, 2016 11:00 am Man Battles Macy's Billing Problems A consumer paid off his Macy’s credit card, yet the payment was never applied to his account. He spent month fighting with Macy’s, and he finally turned to NBC Bay Area Responds. Chris Chmura reports. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks
