May 13, 2014 11:30 pm SF's New Emergency System Plagued With Glitches Police officers and dispatchers are up in arms over a new computer system recently launched at San Francisco’s emergency call center. Jean Elle reports. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks