July 20, 2017 6:10 pm South Bay Water Customers Overbilled, Will Get Refunds Tens of thousands of water customers in the South Bay could be getting refunds checks after a billing problem, water officials said Thursday. Rick Boone reports. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks