The Latest
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Oakland failed to process 1,000 dispatcher applications amid 911 staffing crisis: city councilmember
As Oakland’s 911 response time climbed to the worst out of every city and county in California, the city’s Human Resources Management Department missed out on about 1,000 submitted 911 dispatcher applications for an entire year.
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Oakland city leaders dig for what led to failing 911 system, steps to move forward
City councilmembers have directed staff to take action and provide answers on what contributed to Oakland having the second worst 911 response time in California.
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Text-to-911 can't locate you as accurately as voice calls, putting vulnerable more at risk
Disproportionately impacting the Deaf and victims of violence, California’s 911 texting system does not offer the same location accuracy as 911 voice calls, an NBC Bay Area investigation found.
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Californians paid more than a $1B into 911 over the years as oversight falls behind
With industrywide staffing shortages, 911 answering times quadrupling mandated standards and more people saying they’re losing trust in their city’s ability to respond to emergency, NBC Bay Area’s Investigative Unit took a closer look at state and federal oversight of 911 centers.
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PG&E reliability hits new low with anti-fire settings
PG&E suffered its worst reliability in decades, new data shows, as the company embraced new technology to shut off power immediately after incidents to prevent sparking wildfires.
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CHP Bay Area responds to having longest 911 answering times in California
Out of the 450 911 call centers across California, CHP Golden Gate Division had the longest averaging answering time in the state in 2023, according to California Office of Emergency Services’ data analyzed by the NBC Bay Area Investigative Unit.
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Millennium Tower residents complain of unpleasant byproduct of continued tilt
Two residents of the troubled Millennium Tower have complained to NBC Bay Area’s Investigative Unit about what they fear is the unpleasant byproduct of the continued tilting of the luxury high-rise — frequent drain backups.
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Exclusive: Marin Catholic High School teacher investigated for inappropriate texts with child
A Marin Catholic High School theology teacher is under investigation by the Oakland Police Department for allegedly sending inappropriate text messages to an underaged church altar server.
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Sexual Violence in AAPI Community More Pervasive Than We Realize, Advocates Say
The NBC Bay Area Investigative Unit explores the rise in sexual violence committed against AAPI women, the influence of anti-Asian hate, and new efforts to provide survivors with needed support.
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‘The Story Is Still Writing Itself': Actor Rich Ting Gets Personal About Life, Friendship, Hollywood
Athlete, scholar and actor. Actor Rich Ting has held many titles.