December 21, 2017 7:35 pm $150 Flowers Ordered Online Never Shipped A man purchased $150 worth of flowers but says the shipment never arrived. After calling the company several times he was unable to get a refund. Chris Chmura reports. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards