Responds April 30, 2024 6:00 pm South Bay woman's cash back confusion NBC Bay Area Responds to a South Bay woman whose credit card cash back was missing. Consumer Investigator Chris Chmura’s team followed the money for her and found a lesson for you. US & World Videos 4:46 Pool sharing app let an impostor easily rent out a homeowner's backyard. We did it, too 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:42 Cool your home without heating the planet