May 8, 2017 7:35 pm Care.com Continued to Charge Gilroy Man for Unwanted Service NBC Bay Area Responds to a Gilroy man who says he was billed for a service he canceled. Consumer Investigator Chris Chmura is here with another success story from our consumer team. US & World Videos 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap