July 24, 2017 7:35 pm East Bay Man Has Trouble With Company's Recall Issue NBC Bay Area Responds to a Clayton man who couldn’t get a company to help out with a recall it issued. US & World Videos 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap