February 6, 2020 12:00 pm East Bay Woman Gets Credit After Encapsulation Charge NBC Bay Area Responds to a Martinez woman who says that she paid more than she should have for remodeling work. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards