May 2, 2017 7:40 pm FedEx Comes Up Short in Paying SJ Man for Damaged High-End Sewing Machine NBC Bay Area Responds to a San Jose man who needed help recovering more than $8,000. Consumer Investigator Chris Chmura reports. US & World Videos 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet