June 1, 2018 6:55 pm Frequent Flier Grounded By Merger NBC Bay Area Responds to a Daly City frequent flier whose quest for travel got grounded by a merger. Consumer Investigator Chris Chmura explains. US & World Videos 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet