Responds December 6, 2021 5:53 pm Los Gatos Woman's Vacation Rental Problem NBC Bay Area Responds to a Los Gatos woman who got stuck filing a pretty big travel insurance claim. Consumer Investigator Chris Chmura has the response. US & World Videos 4:16 A syndicate is draining billions from gift cards; a new federal operation aims to stop the scam 4:46 Pool sharing app let an impostor easily rent out a homeowner's backyard. We did it, too 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation