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NBC Bay Area Responds to cash transfer issue and engine dispute
Consumer Investigator Chris Chmura provides a recap of recent cases his team has worked on.
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Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.
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Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area’s Consumer team recently hit a nerve. They filed a report focused on faulty fridges and then, viewers responded resoundingly about their refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.
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He had 5,000 gift cards. Prosecutors allege ‘sophisticated' scam; FBI warns of ‘untraceable cash'
A man was caught with more than 5,000 gift cards in Sacramento. Now, he is accused of fraud. NBC Bay Area Responds team maps a global web aimed at draining your gift card and turning it into “untraceable” international cash.
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Gift cards scam: FBI warns of ‘untraceable cash'
A man was caught with more than 5,000 gift cards in Sacramento. Now, he is accused of fraud. NBC Bay Area Responds team maps a global web aimed at draining your gift card and turning it into “untraceable” international cash. Chris Chmura reports.
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Money-saving deadline for homeowners
Time is running out to save more money on your property taxes. Consumer Investigator Chris Chmura has more on the money-saving deadline for homeowners.
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Valentine's flowers a flop? Here's some guidance
Love is in the air this week — often expressed in the form of flowers. But what if your flowers are a flop? Consumer Investigator Chris Chmura has some guidance.
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East Bay woman's recall runaround
NBC Bay Area Responds to an East Bay viewer who was caught in a recall runaround. Consumer Investigator Chris Chmura and his team stepped in.
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Your property tax bill might be about $70 too high. Here's how to fix it
A large number of homeowners might be missing out on a small tax break that’s really easy to get.
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Your property tax bill might be about $70 too high. Here's how to fix it
A large number of homeowners might be missing out on a small tax break that’s really easy to get. Consumer Investigator Chris Chmura reports.
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A look at NBC Bay Area Responds' recent cases
Consumer investigator Chris Chmura takes a look at a recent pair of cases.
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Athletes fight — and win — over $1 million bicycle dispute
NBC Bay Area Responds to a local athlete who reached out for help reaching the finish line with an international shipping saga. But not just for him. It involved some special cargo, worth more than $1 million.
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Athletes fight — and win — over $1 million bicycle dispute
NBC Bay Area Responds to a local athlete who reached out for help reaching the finish line with an international shipping saga. But not just for him. Consumer Investigator Chris Chmura says some special cargo, worth more than $1 million, is at issue in this unusual case.
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Olympics reality check: A closer look at flight and hotel availability, expenses and scams
Are you interested in going to the Paris Olympics? Consumer Investigator Chris Chmura breaks down what you need to know regarding flights, hotels, expenses, scams and more.
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South Bay woman's phone tax exchange
NBC Bay Area Responds to a South Bay woman whose cell phone upgrade set off a costly domino effect. She asked Consumer Investigator Chris Chmura’s team to dial up a solution.
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Expensive fridges are dying young. Owners are suing, claiming fraud
Some owners of LG and Kenmore fridges that broke down far sooner than they should have are now suing the companies, claiming fraud.
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Federal lawsuit claims common fridge failures are corporate fraud
More than 100 people are making a federal case out of their refrigerator troubles. They’re suing over fridges that they say failed far faster than they ever expected. Chris Chmura and the NBC Bay Area Responds team recently looked into the issue — including one Redwood City woman who’s had three new fridges in just five years.
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North Bay family's bank battle
NBC Bay Area Responds to a North Bay family’s bank battle. They asked Consumer Investigator Chris Chmura’s team for help getting more than $15,000.
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Family's European flight flop
NBC Bay Area Responds to a family’s European flight flop. They asked Consumer Investigator Chris Chmura to land an overdue reimbursement.
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South Bay man's trade-in trouble
NBC Bay Area Responds to a South Bay man who says a cellular company cut its promise in half. He was set to lose $400. So, he called Consumer Investigator Chris Chmura’s team.