-
South Bay woman's memorial mishap
NBC Bay Area Responds to a South Bay viewer who had endured a lengthy delay with a cemetery. She asked Consumer Investigator Chris Chmura to step in.
-
East Bay family's home builder blunder
NBC Bay Area Responds to an East Bay family whose new home had two problems. Problem one: a bathroom that was out of service for months. Problem two: an unresponsive builder. So, they asked Consumer Investigator Chris Chmura to help.
-
NBC Bay Area Responds: Missing newspapers and tax deadline tips
Consumer Investigator Chris Chmura provides a quick tip ahead of the tax filing deadline.
-
NBC Bay Area Responds to travel trouble
NBC Bay Area Consumer Investigator breaks down the most common complaints sent to his team.
-
South Bay woman's ambulance bill issue
NBC Bay Area Responds to a South Bay woman who needed assistance settling an ambulance bill, because that bill was mistakenly paid twice. She asked Consumer Investigator Chris Chmura’s team for help.
-
NBC Bay Area Responds to cash transfer issue and engine dispute
Consumer Investigator Chris Chmura provides a recap of recent cases his team has worked on.
-
Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.
-
Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area’s Consumer team recently hit a nerve. They filed a report focused on faulty fridges and then, viewers responded resoundingly about their refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.
-
He had 5,000 gift cards. Prosecutors allege ‘sophisticated' scam; FBI warns of ‘untraceable cash'
A man was caught with more than 5,000 gift cards in Sacramento. Now, he is accused of fraud. NBC Bay Area Responds team maps a global web aimed at draining your gift card and turning it into “untraceable” international cash.
-
Gift cards scam: FBI warns of ‘untraceable cash'
A man was caught with more than 5,000 gift cards in Sacramento. Now, he is accused of fraud. NBC Bay Area Responds team maps a global web aimed at draining your gift card and turning it into “untraceable” international cash. Chris Chmura reports.
-
Money-saving deadline for homeowners
Time is running out to save more money on your property taxes. Consumer Investigator Chris Chmura has more on the money-saving deadline for homeowners.
-
Valentine's flowers a flop? Here's some guidance
Love is in the air this week — often expressed in the form of flowers. But what if your flowers are a flop? Consumer Investigator Chris Chmura has some guidance.
-
East Bay woman's recall runaround
NBC Bay Area Responds to an East Bay viewer who was caught in a recall runaround. Consumer Investigator Chris Chmura and his team stepped in.
-
Your property tax bill might be about $70 too high. Here's how to fix it
A large number of homeowners might be missing out on a small tax break that’s really easy to get.
-
Your property tax bill might be about $70 too high. Here's how to fix it
A large number of homeowners might be missing out on a small tax break that’s really easy to get. Consumer Investigator Chris Chmura reports.
-
A look at NBC Bay Area Responds' recent cases
Consumer investigator Chris Chmura takes a look at a recent pair of cases.
-
Athletes fight — and win — over $1 million bicycle dispute
NBC Bay Area Responds to a local athlete who reached out for help reaching the finish line with an international shipping saga. But not just for him. It involved some special cargo, worth more than $1 million.
-
Athletes fight — and win — over $1 million bicycle dispute
NBC Bay Area Responds to a local athlete who reached out for help reaching the finish line with an international shipping saga. But not just for him. Consumer Investigator Chris Chmura says some special cargo, worth more than $1 million, is at issue in this unusual case.
-
Olympics reality check: A closer look at flight and hotel availability, expenses and scams
Are you interested in going to the Paris Olympics? Consumer Investigator Chris Chmura breaks down what you need to know regarding flights, hotels, expenses, scams and more.
-
South Bay woman's phone tax exchange
NBC Bay Area Responds to a South Bay woman whose cell phone upgrade set off a costly domino effect. She asked Consumer Investigator Chris Chmura’s team to dial up a solution.