February 2, 2018 11:50 pm Man Battles Bank For 8 Years to Find ‘Missing' CD Where did my money go? That was the question one customer had to ask Wells Fargo for eight long years. Consumer investigator Chris Chmura responds. US & World Videos 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet