Responds June 9, 2020 6:58 pm Oakland Woman Gets Surprise Bill NBC Bay Area responds to an Oakland woman who got a surprise bill after she rented a car pre pandemic. She asked Consumer Investigator Chris Chmura and his team to steer her in the right direction. US & World Videos 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap 1:48 East Bay family's home builder blunder