May 4, 2017 7:05 pm SJ Woman Says She Was Misled by ‘Sleep Number' Bed Policy NBC Bay Area Responds to a San Jose woman who felt misled about a “satisfaction guaranteed” policy that was costing her a chunk of money. Consumer Investigator Chris Chmura reports. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards