Responds May 17, 2022 5:56 pm South Bay Woman's Airline Ticket Trouble A South Bay woman, who was stuck between an airline and a travel agent, recently tracked down Consumer Investigator Chris Chmura for some face-to-face help. US & World Videos 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap 1:48 East Bay family's home builder blunder 1:18 NBC Bay Area Responds: Missing newspapers and tax deadline tips