Responds February 14, 2022 4:37 pm South Bay Woman's Spa Squabble NBC Bay Area Responds to a South Bay woman who says delivery delays left her with a saggy-looking spa. Consumer Investigator Chris Chmura shows how his team hot her out of some not-so-hot water. US & World Videos 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap 1:48 East Bay family's home builder blunder