December 27, 2017 7:00 pm Woman Experiences Hotel Booking Problem NBC Bay Area Responds to a Castro Valley woman whose three-night hotel stay cost her the price of four nights. How did that happen? Consumer Investigator Chris Chmura reports. US & World Videos 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap
