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Bay Area Smartphone Owners Stung by Samsung Recall

“Wait, what do I do?”

We heard that a lot Friday, when word got out that Samsung was recalling 2.5 million Galaxy Note 7 smartphones.

The problem is in the battery. About 35 owners say their phones caught fire, according to Samsung.

“This is a pretty big recall,” says Silicon Valley analyst Ben Bajarin of Creative Strategies. “What the fallout will be, remains a big question.”

Short term, we know that if you already have a Note 7, you should return it. Samsung says it will replace your phone — in about a week — or let you have another Samsung phone.

It’s worth mentioning that this happens as Apple gears up to introduce its new iPhone on Sept. 7 in San Francisco.

Scott tracks phones on Twitter: @scottbudman
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